Terms of Use

(“We”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with the General Terms and Conditions of the Platform and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Privacy Policy is designed in compliance with the Personal Data Protection Act (No. 26 of 2012) of Singapore (the “PDPA”) and the General Data Protection Regulation (“GDPR”). “Personal Data” is used to refer to any data, whether true or not, about an individual who can be identified from that data and other information to which an organization has or is likely to have access.

Accordingly, this Privacy Policy governs Incomlend Capital’s collection, use and disclosure of any information you may provide when you access and use this Website, the Platform/Marketplace or any of Incomlend Capital’s services, which may include (but is not limited to): (i) contact data; (ii) financial information; (iii) information garnered from your use of our services e.g. trends, volume, and our records of your account activity; and (iv) information garnered from your use of our website/Platform/Marketplace e.g. cookies, IP address, computer and connection information etc.

By submitting your information, filling out any relevant form(s) to be submitted to Incomlend Capital, and/or in any way giving your Personal Data to Incomlend Capital, you are confirming that you are bound by this Privacy Policy. You are deemed to have read, understood and agreed to the contents of the Privacy Policy and to have given your consent for Incomlend Capital to collect, use and disclose your Personal Data in the manner set out herein. Please note that the provision of Incomlend Capital’s services and the use of our products are strictly subject to this Privacy Policy.

Where the Personal Data relates to another individual/entity other than yourself, by submitting or in any way giving such Personal Data to Incomlend Capital, you represent that such disclosure to Incomlend Capital is authorized, and that you are authorized to consent on behalf of the relevant individual/entity to the collection, use and disclosure of such Personal Data by Incomlend Capital in line with this Privacy Policy.

Incomlend Capital’s website may contain links to other websites. Please note that Incomlend Capital’s privacy policy applies only to our website, and we do not exercise any control over these third parties’ collection, use and disclosure of your Personal Data. These third parties may place their own cookies or files on your computer, or obtain Personal Data from you or your usage of their site for which Incomlend Capital is not responsible or liable. Incomlend Capital does not make any representations concerning the policies and terms of use of these third-party sites, and/or any aspect of the information, data, or other materials or displays made available on those sites. You are accordingly advised to peruse the privacy policy of these third-party sites.

1.1 Principle:

This policy is based on the following data principles:

The processing of Personal Data shall take place in a lawful, fair and transparent way;

The collection of Personal Data shall only be performed for necessary legitimate purposes and not further processed in a manner that is incompatible with those purposes;

The collection of Personal Data shall be adequate, relevant and limited to what is necessary in relation to the purpose for which they are processed;

The personal data shall be accurate as far as possible and where necessary, kept up to date;

Every reasonable step shall be taken to ensure that personal data that are inaccurate having regard to the purposes for which they are processed, are erased or rectified without delay;

Personal Data shall be kept in a form which permits identification of the data subject for no longer than it is necessary for the purpose for which the personal data are processed;

All Personal Data shall be kept confidential and stored in a manner that ensures appropriate security;

Personal Data shall not be shared with third parties except when necessary in order for them to provide services upon agreement and such consent has been obtained;

Data subjects shall have the right to request access to and rectification or erasure of personal data, or restriction of processing, or to object to processing as well as the right of data portability.

For the purposes outlined in this clause, we may collect and process the following information about you:

2.1We collect your personal data upon the submission of any information by you – Information that you provide by filling in forms in order to use the services of Incomlend Capital (including names, identification particulars, date of birth, contact details and other relevant personal information). This includes information provided at the time of registering to use the Platform, subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, for example, in connection with a promotion or when you report a problem with the Platform;

2.2 We collect your personal data about you – information automatically collected when you visit our website, for example:

1. Technical information, including the Internet protocol (IP) address used to connectyour computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.The information is collected anonymously;
2. Information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs);
3. The record of the correspondence obtained from you;
4. Details of transactions you carry out through our site and of the fulfilment of your orders;
5. Details of your visits to our site and the resources that you access;
6. Answers to questions intended for security verification;
7. Emergency contact numbers or call back contact details; and
8. Other Personal Data in the meaning given in the PDPA.

2.3 Not all the Personal Data we hold about you will come always directly from you. We may also collect information from third parties:

1. Other parties related to the financing transaction (including the Buyer/Supplier to the account receivable uploaded onto the Platform for funding);
2. Third parties, including relevant individuals (as defined below); and/or
3. Publicly available sources including credit bureaus personal data about you and other related parties, including but not limited to beneficial owners, partners, directors, officers or authorized signatories, employees, customers,
4. Payers, payees, guarantors, other security providers and other natural persons related to you (collectively, “Relevant Individuals”). Incomlend Capital will be free to use, collect and disclose information that is available in the public domain without your consent.

2.4 Information and data may also be generated in the ordinary course of the relationship with Incomlend Capital, for example, through the use of an account on the Platform.

1. To confirm your identity and ensure your eligibility as a user of Incomlend Capital’s services, as well as to conduct due diligence checks in accordance with all applicable laws and internal policies;
2. To administer your account with Incomlend Capital and provide services to you including but not limited to the facilitating of funds for you, maintaining accurate “know your customer” information, to verify the identities or authorities of you and/or your representatives who contact Incomlend Capital or may be contacted by Incomlend Capital, and to carry out or respond to requests, questions or instructions from you and/or your representatives;
3. To comply with this Terms and any other terms and conditions as may be stipulated by Incomlend Capital from time to time and at any time;
4. To carry out our obligations arising from any agreements entered into between you and us;
5. Facilitate your participation in our services when you choose to do so;
6. In legal proceedings, including collecting overdue amounts and seeking professional advices;
7. To send you marketing material that you have agreed to receive, including but not limited to newsletters sent by us via email, information sent by us about Incomlend Capital’s products and Services, including updates on our latest promotions and new products and Services, via fax, email, direct mail, telephone and other means of communication;
8. To comply with the applicable laws and regulations in or outside Singapore;
9. To detect, prevent and investigate fraud;
10. Other purposes directly related or incidental to the above; and
11. Purposes that a reasonable person would consider appropriate in the circumstances.

1. Any agent, contractor, or third party services provider who provides services to Incomlend Capital in connection with the business operations of Incomlend Capital;
2. Any person or entity working for us or is a part of Incomlend Capital’s group companies and is under a duty of confidentiality to the disclosing Incomlend Capital entity;
3. Any person or entity to whom Incomlend Capital is under an obligation or otherwise required to make disclosure pursuant to any applicable laws, including disclosure to courts, tribunals, and/or legal, regulatory, tax and government authorities;
4. Any actual or proposed assignee of Incomlend Capital or transferee of Incomlend Capital’s rights in respect of you, or all or any part of the assets or business of Incomlend Capital;
5. Any credit bureau as well as the members of such credit bureau for the purpose of preparing credit reports, or in a credit report provided by a credit bureau to a member of the credit bureau in relation to a transaction that you wish to undertake.

1. the right for information whether we hold personal data about you
2. the right to access any personal data You have the right to request Incomlend Capital for copies of your personal data. We may charge you a small fee for this service
3. the right to request correction of the personal data This enables you to have any incomplete or inaccurate information we hold about you corrected;
4. the right to request erasure of your personal data If you are within the EU, this enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it and where you have exercised your right to object to processing (see below).
5. the right to object processing If you are within the EU, you have the right to object to Incomlend Capital’s processing of your personal data, under certain conditions. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
6. the right to restrict processing If you are within the EU, you have the right to request that Incomlend Capital restricts the processing of your personal data, under certain conditions.
7. the right to request data portability This If you are within the EU, you have the right to request that Incomlend Capital transfers the data that we have collected to another organization, or directly to you, under certain conditions;
8. the right to complain to a supervisory authority; and
9. the right to withdraw your consent

We will keep your personal data for as long as it is necessary for the purposes mentioned in Clause 5 or according to the applicable laws and regulations.

The data that we collect from you may be transferred to, and stored at, a destination outside of Singapore or the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

This Privacy Policy will be subject to changes and modifications at any time at our sole discretion. Any changes we may make in the future will be posted on this page. By continuing to use our Site after the changes come into effect means that you agree to be bound by the revised policy.

If you have any questions, comments or requests regarding this Privacy Policy, please contact our Data Privacy Officer at: